Free, plain-English help with problems at home, from insurance claims to knotweed and party walls. We'll explain what you're owed and what your options are, and tell you when it's worth getting an expert in.
Each guide explains your options in plain English, and when it's worth getting a specialist in.
Your insurer has its own experts. These are the people who work for you, not the insurer.
Things you'll usually need to sort out and pay for yourself, and who can help.
Neighbours, leases and estates. Nobody arranges the specialist for you, so it helps to know who to ask.
Every type of damage has its own claims process. Find your situation and we’ll guide you from there.
Plain-English explanations of the claims process, your rights, and when to push back. What a loss assessor really does, how settlements get worked out, and what to do when a claim stalls.
We started Sorted, not stressed after a major house fire. We know how overwhelming a claim feels, and how much a bit of straight advice helps when you're in the thick of it.
Read our story